Car, auto insurance body shop employee lied about the repair quotes, so that insurance only pays half. I am angry about the deception she gives ，what should I do

Dear User, I can understand how frustrating and upsetting it must feel to have been deceived by an auto insurance body shop employee who lied about the repair quotes, resulting in your insurance only paying half. It is completely normal to feel angry and violated when someone you trusted has betrayed your trust and acted dishonestly. It can also be challenging to know how to move forward from a situation like this, especially when you are feeling hurt and frustrated. From a Buddhist perspective, it is important to acknowledge and accept your feelings of anger and frustration without letting them consume you. It is natural to want to seek revenge or justice when we feel wronged, but it is essential to remember that anger and resentment will only harm ourselves in the long run. Instead, we can choose to cultivate compassion and forgiveness towards the person who wronged us, recognizing that they too are human and capable of making mistakes. From a psychological perspective, it may be helpful to take a step back from the situation and evaluate your options. It may be beneficial to speak with the employee's supervisor or the insurance company to address the situation and seek a fair resolution. It is also essential to take care of yourself during this time by practicing self-care and engaging in activities that bring you joy and relaxation. In terms of coaching advice, I would encourage you to prioritize your mental and emotional well-being above all else. It can be helpful to seek support from a therapist or trusted friend during this time to process your emotions and develop a plan for moving forward. It may also be beneficial to practice mindfulness and meditation to cultivate a sense of inner peace and clarity. Remember that forgiveness is a powerful tool that can help us move past hurt and resentment towards a more peaceful and fulfilling life.